Terms and Conditions

Course Bookings

Courses can be booked online, by post or by telephone. Your booking is only confirmed once payment has been made. Once a course is fully booked, we operate a waiting list on a first come, first served basis. Once you have made payment, you will be emailed a receipt and sent an email confirmation within an hour. If you have not received a confirmation within 24 hours, please contact us.

All course programmes are indicative, and alterations may be made if deemed necessary to ensure that we are teaching the most up to date and relevant content.

Orders for the Careers Guide will be dispatched within 2 working days by 1st Class post. If you have not received your order within 5 working days, please contact us.

Any discounts can only be applied at the time of purchase - NO discounts can be applied retrospectively. Only 1 discount can be applied per order. Discounts for booking 2 courses or with a friend only apply to our 1 day courses, and both spaces must be booked in the same order.

Our terms and conditions are subject to change, although we will always honour the terms in place at the time of your booking. The date the terms were last updated will always be stated on the website.

Last updated: 17th January 2011.

Cancellation terms

If you find you are unable to attend a course after you have made a booking, you can cancel by writing to us or emailing us at info@emedica.co.uk

You will be entitled to a refund according to the following policy:

CANCELLATION 22 days or more BEFORE course date : Full refund LESS £25 admin fee
CANCELLATION 21 to 11 days BEFORE course date: 50% of course fees refunded
CANCELLATION 10 days or less BEFORE course date: No refund unless we are able to replace you (in which case we will offer a full refund less £25 admin fee)

Please note that if you are unable to attend on the day for any reason, you will not be entitled to any refund.

In the case of multiple bookings, cancellation charges and admin fees are applied for EACH course or place cancelled separately. If you received a multiple booking discount, this will be deducted from the refund in addition to the admin fee.

If you wish to swap your course date, you need to notify us by email at least 22 days before the date of the course you have booked. All swaps are subject to availability and swaps can only be requested for the SAME course on a different date within 3 months of the original course date. If you swap a course date, no further changes can be made, and in the event of cancellation of the new date, you will not be entitled to any refund.

Any requests for swaps 21 days or less before a course are considered cancellations, with conditions as stated above.  

Cancellation by Emedica

In the unlikely event that Emedica has to cancel a course (due to dire emergencies), we will inform you as soon as possible. You will be entitled to a FULL refund OR we will book you onto an equivalent course (if available) free of charge (whichever you prefer). Emedica will not reimburse any travel or associated fees.

Tax Charges

All prices include VAT at the prevailing rate (20%)

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption and processed by Sagepay on their ultra secure servers. Emedica Ltd will never see your credit card details.

Telephone: 0845 388 3402 email: info@emedica.co.uk